Provide feedback for this topic. You can follow the question or vote as helpful, but you cannot reply to this thread. If you continue to experience any issues, right-click the controller under Devices in Devices and Printers , and then select Troubleshoot. You should also download and install any critical or important updates to Windows by running Windows Update. There should be two entries under Human Interface Devices: Thanks for your feedback! You will receive a warning about the driver potentially being incompatible, because Microsoft can’t verify that it will work for your device.

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I tried both and got the same error.

Xbox Live service is active. Slaytounge Created on January 18, Thanks for your feedback, it helps us improve the site.

To protect your privacy, please do not include contact information in your feedback. If there are any issues, select Calibrate on the Settings tab. Thanks for marking this as the answer.

If a hardware conflict with the controller was causing the problem, the yellow exclamation point will no longer appear after the controller is unplugged. If you’ve followed the steps at How to set up an Xbox Controller for Windows and are still having trouble connecting the controller to Windows, see the troubleshooting steps below. My controller will work for about windpws half hour before the Center Button starts flashing and becoming unresponsive. We’re sorry this article didn’t solve your problem.


Windows 7 and earlier versions of Windows On Windows 7 and earlier versions of Windows, you can use Device Manager to help troubleshoot problems with your controller, see whether the correct items are listed, and to make sure there are no conflicts. Ports on the front of the computer may not be powered ports. Regular Xbox controllers seem to get picked up by Windows normally and work just fine, the drivers install and there’s nothing that I need to configure in Steam or anywhere else, they ‘just work’.

You will receive a warning about the driver potentially being incompatible, because Microsoft can’t verify that it will work for your device. I was hoping it was something like this.

Xbox Controller for Windows | Device downloads | Microsoft Accessories

On a computer running Windows 7, the driver will be downloaded and installed automatically when you connect the controller. Unpowered hubs or ports might not provide enough power for the controller. Tech support scams are an industry-wide issue where scammers attempt to trick you into paying for unnecessary technical support services. If there’s a problem for either of the entries under Human Interface Devicesfirst verify that the problem is caused by the controller by unplugging it.


I have the same issue. The problem is that the device is reporting itself as an ‘ Afterglow Gamepad for Xbox ‘instead of a regular ‘Xbox Controller’meaning that Windows isn’t automatically picking up the correct driver.

I saw OS in your reply so my operating system is Windows 7 bit. Arqade works best with JavaScript enabled. Select Startthen Runthen type sysdm.

Afterglow ax.1 xbox 360 controller for PC

Luckily, we can select it manually. Download afterglkw drivers from here: Right-Clicking and selecting ‘Troubleshoot’ runs the troubleshooter, which attempts to install the drivers for the device, unfortunately this ultimately fails because no such driver exists for ‘Afterglow Gamepad for Xbox ‘: How satisfied are you with this reply?

Thanks for your feedback! On the Hardware tab, select Device Manager.

Troubleshoot your Xbox 360 controller for Windows

What version of Windows are you using? Sorry this didn’t help. In reply to Slaytounge’s post on January 19, Hi Provide the Machine details which usb controller is missing machine model.